Social Media Audit

Are you sure you understand what you customers are saying about you on-line?

A Social Media Audit is the modern equivalent to in-depth market research, except it’s considerably cheaper and quicker!

The internet is a database full of conversations & intentions. If you have the right tools, analytics and skills you can analyse those conversations to find out some amazing insights. What are my competitors doing online? What do my customers think of my products or services? How can I improve? What is happening in my industry?

The list is endless and the amount of conversation online can massively increase your chances of success when reaching your target audience.

Our Social Media Audits will help you understand the choices of communication channels available to you and will allow you to create a strategy based around the audience’s preferred network of communications.

Once you’ve got an idea of what you audience wants we can help you:

• Run User Testing and Focus Groups to develop the ideas with your audience
• Build your online Network Map to identify the correct networks to target

Contact us so we can show you how to build a Digital Strategy based around your audience’s conversation online.